Frequently Asked Questions

In Castle Hills the trash pickup is combined with the San Antonio Water System (SAWS) bill. Once you contact SAWS to begin your water service, they will also arrange your trash service. Call Castle Hills for more information. 

Residential leaf collection is restricted to TEN 32-gallon size trash bags of leaves. All leaves must be bagged in 32 gallon trash bags (black or clear plastic) and placed neatly together on easement at the curb, or in the alley for pickup. Do not include any other items in with the leaves (no garbage, brush, recycling, or hazardous waste) or the bags will not be picked up. If more than 10 bags are placed out at any one time, the bags will not be picked up. Do not put leaves out on a Holiday week as they will not be picked up. For more information, view the

Brush collection is restricted to 3 piles of brush, one time per week. Limbs should be 5 feet long, no larger than 3 inches in diameter, and the brush piles may not be larger than the equivalent of a 32-gallon trash can. Do not include any other items in with the brush (no leaves, garbage, recycling, or hazardous waste.) If other items are mixed with the brush, the piles will not be picked up. If more than 3 piles are placed out at any one time, the brush will not be picked up. There is NO brush collection on a Holiday week. For more information, view the

Be sure to dispose of all hazardous chemicals properly. The Public Works department has a Free drop-off program that allows residents to turn in small quantities of hazardous waste per household. All Hazardous materials must conform to the list of accepted items in order to be dropped off. Resident’s must provide proof of residency in Castle Hills at the time of drop-off. Visit the Hazardous Materials page for complete information on which items are accepted, and which days you can drop items off. No electronics or medications allowed.

Castle Hills does not have regular bulky item collection dates. You may call Public Works at (210) 342-2341 x206 to make an appointment for a Surcharge Estimate. The Public Works Director will view the items that need hauling and will provide an estimate for the service. All estimates are at the discretion of the Director, based on the cost to haul and dispose of the item(s). (Note: Not all items can be picked up. Tires, refrigerators, freezers, and air conditioners that contain Freon are not allowed)