Frequently Asked Questions

Reports may be requested in writing through the administrative offices. Please be as specific as you can regarding dates and addresses. In some instances where investigations are ongoing, reports may not be immediately available.

The Fire Department does not work on fire extinguishers. You should seek out a licensed fire equipment company to handle the repairs or replacement.

Contact 9-1-1 for any emergencies. For non-emergencies, contact Dispatch at (210) 342-2341.

Castle Hills Fire Department 209 Lemonwood Drive Castle Hills, Texas 78213

All Castle Hills Fire Department firefighters are trained to handle medical emergencies. A fire engine is sent with the EMS unit to provide additional support and manpower. The fire department will be able to get to your location faster than private ambulances, so our arrival provides emergency medical care sooner - and during medical emergencies, time is the most important factor.

No. The City of Castle Hills contracts with Acadian Ambulance service for transport needs.

Yes. The Fire Department will do these inspections at no cost. Call us at (210) 342-2341 to set up an appointment to have your home inspected.

We recommend a 5 pound ABC extinguisher. These extinguishers are multi-use. What does the ABC stand for: Class A = Petroleum based materials such as gasoline or diesel fuels Class B = Ordinary combustibles such as wood and paper Class C = Electrical

No, unfortunately we are unable to allow birthday parties at our station. We do, however, allow tours of the station, and we welcome you to stop by and look at the fire trucks.