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1. How Do I Set Up Trash Pickup?

In Castle Hills the trash pickup is combined with the San Antonio Water System (SAWS) bill. Once you contact SAWS to begin your water service, they will also arrange your trash service. Call Castle Hills for more information. 

San Antonio Water System FAQ Page (www.saws.org)

2. Which Day/Time Does My Trash Get Picked Up?

GARBAGE COLLECTION SCHEDULE
North of Loop 410 – trash collection is on Tuesday and Friday.
South of Loop 410 – trash collection is on Monday and Thursday
All trash must be placed curbside or in the alley before 7 a.m. on the day of pickup. Garbage Collection Schedule

3. How Much Trash Can I Put Out For Collection?

City ordinance allows 3 containers, no larger than 32 gallons each, of household trash twice per week. The trash container must have handles, as well as a lid with a handle. (Trash collection is done by hand and the handles are necessary for the collectors to pick up the containers.) Visit the Trash Collection Schedule page for more detailed information about garbage services. Garbage Collection Information

4. How Many Bags Of Leaves Can I Set Out ?

Residential leaf collection is restricted to TEN 32-gallon size trash bags of leaves. All leaves must be bagged in 32 gallon trash bags (black or clear plastic) and placed neatly together on easement at the curb, or in the alley for pickup. Do not include any other items in with the leaves (no garbage, brush, recycling, or hazardous waste) or the bags will not be picked up. If more than 10 bags are placed out at any one time, the bags will not be picked up. Do not put leaves out on a Holiday week as they will not be picked up. For more information, view the

Collection Schedules page.

5. Which Day Is Leaf Collection Day?

Residential leaf collection is once per week with the 1st trash pickup day only. If leaves are put out for the 2nd trash pickup day, they will not be picked up. For more information, view the Collection Schedule/Leaf page.

6. How Many Piles Of Brush Can I Set Out?

Brush collection is restricted to 3 piles of brush, one time per week. Limbs should be 5 feet long, no larger than 3 inches in diameter, and the brush piles may not be larger than the equivalent of a 32-gallon trash can. Do not include any other items in with the brush (no leaves, garbage, recycling, or hazardous waste.) If other items are mixed with the brush, the piles will not be picked up. If more than 3 piles are placed out at any one time, the brush will not be picked up. There is NO brush collection on a Holiday week. For more information, view the

Collection Schedules/Brush page.

7. Which Day Is Brush Collection Day?

Residential brush collection is once per week on Wednesday only. For more information, view the Collection Schedule/Brush page.

8. Is There A Garbage Schedule That I Can Print Out?

Yes! Visit the Public Works page for a printable Garbage Collection Schedule.
Collection Schedule

9. What is Hazardous Waste?

Hazardous Waste is waste that poses potential or substantial threat to public health and/or the environment. See the Hazardous Materials page for more information on how to recycle hazardous waste.
Hazardous Materials Page

10. How Do I Set Up Recycling Service?

Recycling service is included with trash collection, and pickup is provided 1 day per week. For addresses South of Loop 410, recycling collection is on Wednesday, and for addresses North of Loop 410, recycling collection is Thursday. See the Recycling Services page for more detailed information about recycle collection schedules, and items that can be recycled. Recycling Services Page

11. Which Day Is Recycle Collection Day?

Recycle collection occurs on Wednesday on the South side and Thursday on the North side, between 7:00 a.m. and 4:00 p.m. For more information, view the Collection Schedule/Recycle page.

12. How Do I Get Rid Of Hazardous Waste?

Be sure to dispose of all hazardous chemicals properly. The Public Works department has a Free drop-off program that allows residents to turn in small quantities of hazardous waste per household. All Hazardous materials must conform to the list of accepted items in order to be dropped off. Resident’s must provide proof of residency in Castle Hills at the time of drop-off. Visit the Hazardous Materials page for complete information on which items are accepted, and which days you can drop items off. No electronics or medications allowed.

Hazardous Materials Page

13. What Do I Do If I Have Large/Bulky Items Hauled Away?

Castle Hills does not have regular bulky item collection dates. You may call Public Works at (210) 342-2341 x206 to make an appointment for a Surcharge Estimate. The Public Works Director will view the items that need hauling and will provide an estimate for the service. All estimates are at the discretion of the Director, based on the cost to haul and dispose of the item(s). (Note: Not all items can be picked up. Tires, refrigerators, freezers, and air conditioners that contain Freon are not allowed)

Surcharge Pickups

14. Who Do I Call To Report A Streetlight Outage?

CPS Energy provides and maintains streetlights throughout the City of Castle Hills and the greater San Antonio area. To help maintain the safety of your city streets, report any streetlight repairs or outages directly to CPS Energy by calling 210-353-2222. CPS Energy Outage Center

15. How Do I Report a Pothole?

Fill out the convenient Pothole Report Form on the Forms page. The report will be sent to the Public Works Department and they will follow up on the information. Public Works appreciates your feedback about potholes and dips on our city streets. Pothole Report Form