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1. Who Do I Call If I Catch A Stray Pet?
2. Who Do I Call To Report An Injured or Deceased Animal?
3. Who Do I Call To Report An Animal Bite?
4. What Do I Do If There Is A Raccoon/Possum In My Home/Vehicle?
5. What Do I Do If There Is A Raccoon/Possum On My Property?
6. Can I Bring Kittens To Animal Control?
7. Can I Surrender My Own Pet To Animal Control?
8. Who Do I Call If My Pet Is Missing?
9. Who Do I Call If I See A Dog At Large?
10. Who Do I Call To Report A Dangerous Or Vicious Dog?

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1. How Does A Citizen Apply For A Permit?
2. How Does a Contractor or Subcontractor Register?
3. Am I In A Floodplain?

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1. What are the hours of operation for the City of Castle Hills?
2. How do I get a copy of a City Ordinance?
3. What are the official observed City Holidays?
4. What does the Code Enforcement office oversee?
5. What is the physical or mailing address for City Hall?

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1. When and where are the regular monthly City Council meetings held?
2. When are city elections held?
3. Who is my city council representative?

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1. What does the Code Compliance office oversee?
2. How do I get a copy of a City Ordinance?
3. Who is responsible for the maintenance of my trees growing into the overhead utility lines?
4. How much brush can I set out?
5. How many bags of leaves can I set out?
6. How many signs can I set out for a garage sale?
7. What if I am in the process of coming into compliance but will miss the Comply-By-Date?
8. Why did I get a Municipal Court Summons for a Code Violations?
9. As a residential property owner, I am going to cut my own tree branches. Do I need a permit?
10. As a business owner, how many ground signs/banners can I have?

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1. How Do I Obtain A Copy Of The Fire Incident Report?
2. Which Services Does the Fire Department Offer?
3. What Do I Do If I Have A Fire Extinguisher That Does Not Work?
4. Who Do I Contact In Case Of An Emergency?
5. What Is The Mailing Address Of The Fire Department?
6. Why Do Fire Engines Respond To Medical Emergencies?
7. Does Castle Hills Have Their Own Ambulance Service?
8. Does the Fire Department Provide Home Safety Inspections?
9. What Is The Best Type Of Fire Extinguisher To Have?
10. Do You Allow Birthday Parties At The Stations?

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1. How can I find out about job opportunities with the City of Castle Hills?
2. Can I apply for more than one job?
3. Where do I get an application?
4. How do I submit my application?
5. Should I attach anything to my application?
6. Will I have to complete any testing for positions with the City of Castle Hills?

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1. When is open court?
2. Do I have to employ an attorney to represent me in Municipal Court?
3. Can I pay my fine by phone?

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1. What are local emergency contacts?
2. How do I set up cable, phone and other services?
3. Do I need an Alarm Registration?
4. Do I need a Certificate of Occupancy?

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1. What do I do if I have an emergency?
2. What are the police department's business hours?
3. How do I get a home security assessment?
4. How do I get a copy of a police report?
5. How can I get my fingerprints taken?
6. Will the police watch my house when I am out of town?
7. How do I find out if I have a traffic warrant with Castle Hills?

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1. How Do I Set Up Trash Pickup?
2. Which Day/Time Does My Trash Get Picked Up?
3. How Much Trash Can I Put Out For Collection?
4. How Many Bags Of Leaves Can I Set Out ?
5. Which Day Is Leaf Collection Day?
6. How Many Piles Of Brush Can I Set Out?
7. Which Day Is Brush Collection Day?
8. Is There A Garbage Schedule That I Can Print Out?
9. What is Hazardous Waste?
10. How Do I Set Up Recycling Service?
11. Which Day Is Recycle Collection Day?
12. How Do I Get Rid Of Hazardous Waste?
13. What Do I Do If I Have Large/Bulky Items Hauled Away?
14. Who Do I Call To Report A Streetlight Outage?
15. How Do I Report a Pothole?

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1. How Do I Set Up Recycling Service?
2. Do I Need A Special Recycling Bin?
3. Which Items Can I Recycle?
4. Which Items Are Not Accepted For Recycle?
5. Is There A Recycling Flyer That I Can Print Out?