The Police and Fire Departments are located at 209 Lemonwood Drive. The City of Castle Hills proudly provides its residents and businesses 24-hour police and fire protection.

Emergency Medical Service (EMS) is provided by Acadian Ambulance Service.

Alarm Registration Form

Always dial 911 for emergency assistance.

File a Report

You can file a report online for the following occurrences:

Resident Out of Town Reporting

If you are going to be out of town, you can provide the police dispatch with out of town information. Call the police department and provide the following information:

  • Your name
  • Your address
  • Your contact phone number
  • Date you are leaving
  • Date you will be returning
  • Who will have keys to your house?
  • Will your gardener or housekeeper be coming?
  • Alarm company name

Or, complete this online form.

Careers with the Police Department