Police Department

The City of Castle Hills proudly provides its residents and businesses 24-hour police protection by being responsive, highly visible, and receptive to the needs of our citizens and all who travel through.  We are capable of responding to and addressing a variety of law enforcement needs and demands.  Feel free to browse our website for more details and information regarding our department. 
Our Commitment

The Castle Hills Police Department is committed to improving the quality of life through a community partnership. To this end, we provide objective, proficient, and courteous service to our citizens, businesses, and visitors. This is achieved through citizen feedback and the application of current leadership principals and technologies applicable to law enforcement, all the while remaining good stewards of tax-payer dollars. 

The employees of the Castle Hills Police Department take great pride in our profession. We pursue a working environment consistent with our core values of respect, organizational excellence, leadership, integrity, and diversity which guide our every action. We have a continued commitment to the professional development of our employees. We recognize that through a dedication to the highest professional standards, which includes the recruitment, selection, and development of our personnel, we can effectively and efficiently meet the needs of our citizens, businesses, and visitors. 

Department Philosophy
Our philosophy is simple and refers to the basic cannons of the profession, those identified in the Law Enforcement Code of Ethics


Online Forms

File a Suspicious Circumstances Report

If you see activity in your neighborhood that seems out of place, you can notify the Police Department by filing a Suspicious Circumstances report online. If the circumstances are an emergency, call 9-1-1.

Resident Out of Town Reporting Form

Traveling out of town? Fill out and submit the online Out of Town Reporting form to notify Police patrol when your home will be vacant. You may also contact Dispatch at (210) 342-2341 to leave a report by phone.

Radar Trailer Request Form
A Radar Speed Trailer Request  can be used in your neighborhood to increase driver awareness of vehicle speeds. The purpose of the trailer is to reinforce speed limits within designated zones in local neighborhoods upon request of residents and when deemed necessary by the Police Department. You may also request the trailer in person at the Police Department.